Office clerk

Located in Hayward, CA

Salary: $23.00-$26.00

Hours: 7:30 am- 4:00 pm

SUMMARY: Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.

 

DUTIES AND RESPONSIBILITIES:

· Writes, types, or enters information into computer

· Prepare correspondence

· Responsible for bills, statements, receipts, check or other documents

· Responsible for copying information from one record to another

· Responsible for answering high volume of incoming calls

· Conveys messages

· Performs data entry

· Prepare daily invoicing

· Sort and file records

· Stamps, sorts and distributes mail

· Photocopies documents and supports sales team and other staff

· Performs other related duties as assigned by management.

 

QUALIFICATIONS:

· Minimum of two years office experience.

· Excellent verbal and written communication skills.

· Keystroke a minimum of 40 wpm.

· Commitment to excellence and high standards.

· Acute attention to detail.

· Ability to understand and follow written and verbal instructions

· Strong organizational skills.

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

· Ability to perform diversified clerical functions and basic accounting procedures.

· Computer skills experience in: Accounting software, internet software, inventory software, order processing systems, spreadsheet and word processing software

 

 

COMPETENCIES:

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Frequently required to stand

· Frequently required to walk.

· Frequently required to sit.

· Continually required to use hands and fingers.

· Occasionally required climb, balance, bend, stoop, kneel or crawl.

· Continually required to talk or hear.

· Occasionally required to lift/push light weights (25-50 pounds)

· Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth, and ability to adjust or focus

· Exposure to moving mechanical parts

· Exposure to fumes, airborne particles, or toxic chemicals

· Exposure to outside weather conditions

· The noise level in the work environment usually is moderate to loud

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