Job Title: Quality Assurance Inspector

Schedule

Off: Sunday, Monday, Tuesday
Work:

Wednesday: 12:00 AM – 6:00 AM
Thursday, Friday, Saturday: 6:00 PM – 6:00 AM

This is an overnight shift position. Reliable on-site attendance is required.

General Statement

The job duties listed below describe the general nature of the work; individual duties may vary. The physical requirements described represent those necessary to perform the essential functions of this job. Reasonable accommodations will be provided through the interactive process as required by law. Please contact your supervisor to clarify individual duties.

The employer reserves the right to modify job duties or reassign responsibilities based on business needs. This job description does not constitute a contract of employment, and employment is at will.

Position Summary

The Quality Assurance Inspector ensures that crate manufacturing processes and procedures are followed to meet customer standards and specifications. This role performs visual inspections and manual testing of products and processes before, during, and after manufacturing. The inspector also records, monitors, and analyzes quality data and shares findings with Operations, Senior Management, and Quality teams.

Essential Functions

Personal Protective Equipment (PPE) Required:
Must wear steel-toe boots and all other required personal protective equipment.

Key Responsibilities and Estimated Time Allocation

Inspection of Crates — 50%

Accept or reject finished products by verifying that products and processes meet customer specifications through visual inspection and measurement.
Inspect products and processes using specialized tools, including weighing, measuring, checking wood moisture levels, evaluating workmanship, and assessing product reliability.
Use internal software systems to track and update quality data and assist with reporting to Operations, Senior Management, and Quality teams.

Improvement Recommendations — 40%

Review customer specifications, standards, and test plans; provide feedback to the Design team as needed.
Review, implement, and follow up on corrective actions related to customer complaints, product returns, and non-conformances, including root cause analysis.
Participate in ISO audits to support compliance with local and company-wide quality standards.

Communication to Production — 10%

Communicate errors, defects, and non-conformances to the Production team verbally and through written documentation.
Collaborate with supervisors and team leads to support continuous improvement efforts.

Desired Education, Knowledge, and Skills

Six (6) months of wood products or manufacturing experience preferred
One (1) year of quality inspection experience preferred
High school diploma or GED preferred
Ability to communicate effectively in English, both verbally and in writing; bilingual Spanish preferred
Intermediate proficiency in Microsoft Word and Excel; ability to learn internal quality software
Ability to read a tape measure in 1/4", 1/8", and similar increments
Experience reading blueprints and design drawings preferred
Ability and willingness to work in a fast-paced, high-volume manufacturing environment

Express Office: Austin (South)

802 West Saint Elmo Road

Austin, TX 78745

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