Customer Service Representative

Located in Oakdale, MN

Salary: $19-$21

Passion for Jewelry? We have an outstanding Customer Service Representative position for you!

M-F

8a-4:30p

$19-$21/hr

Evaluation to Hire

 

 

Job Duties (include but are not limited to):

• Interact with customers via phone, email, online chat, in person and social media.
• Answer customer questions quickly and professionally.
• Guide customers through the custom jewelry design process using our tools and resources.
• Provide accurate price information on custom jewelry pieces.
• Communicate and coordinate effectively with internal departments
• Update customers on orders and invoices, and make changes when needed.

• Maintain and update customer records in our system.
• Handle filing and light general office tasks.

• Work one Saturday per month when applicable

Qualifications / Skills for the Customer Service Representative:

• High School diploma or GED required.
• Sales experience is a plus

• Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive).

• Minimum typing speed of 40 wpm.
• Strong written and verbal communication skills.

• Ability to multitask and work effectively in a fast-paced, team-focused environment.
• Strong problem-solving skills.
• Interest or passion for jewelry and design.
• Comfortable learning and using new software systems.

 

 #2000OS

 

 

Please contact our Express Employment Professionals Woodbury, MN office for immediate consideration!

lee.cox@expresspros.com

651.289.8051

Apply Now