Tax Office - Front Desk Administrator

Top Job

Located in Redding, CA

Salary: $20.00-$24.00/hr DOE

PLEASE READ THE JOB DESCRIPTION CAREFULLY AND, IF YOU DO NOT QUALIFY, PLEASE SEND YOUR RESUME TO JOBS.REDDINGCA@EXPRESSPROS.COM FOR CONSIDERATION FOR OTHER POSITIONS.

About Express:

Express Employment Professionals, named ClearlyRated Best of Staffing® Client and Talent Awards winner for the past 7 years, is hiring for a local client company in Shasta County.  We help people in our community find work every day.  Express Employment Professionals in Redding wants to make a difference locally and across North America.  With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

Position Info: A growing, client-focused accounting firm is seeking a polished and professional Front Desk Administrator to serve as the face of the firm during tax season and beyond. This role is ideal for someone who thrives in a fast-paced, high-volume environment, enjoys working with people, and can confidently manage multiple priorities with a positive, professional demeanor. As the first point of contact for clients, the Front Desk Administrator plays a vital role in ensuring smooth daily operations while providing administrative support to the tax and accounting team during peak periods.

Key Responsibilities
•    Greet and assist clients professionally, both in person and via phone and email
•    Manage multiple phone lines, walk-in traffic, and email correspondence simultaneously
•    Maintain a calm, organized, and professional presence in a fast-paced environment
•    Assist with client document intake, processing, and organization, especially during tax season
•    Utilize QuickBooks for basic administrative and client-related tasks
•    Coordinate communication and workflows using Microsoft Teams and Microsoft 365
•    Upload, download, and manage client documents through secure file-sharing platforms (e.g., ShareFile)
•    Support tax workflows and internal client processes (familiarity with Intuit products is a plus)
•    Maintain a clean, organized, and welcoming front office environment

Qualifications
•    Expert-level experience with QuickBooks
•    Previous experience in a front desk, administrative, or client-facing role
•    Strong multitasking skills with the ability to manage phones, walk-ins, and emails concurrently
•    High level of professionalism with excellent verbal and written communication skills
•    Experience in a tax, accounting, or professional services environment is strongly preferred
•    Familiarity with Microsoft Teams, Microsoft 365, secure document platforms, and Intuit products is a plus
•    Polished, professional appearance
•    Team-oriented, approachable, and client-focused
•    Able to remain composed and effective under pressure during peak workloads

Schedule & Hours
•    Tax Season: Full-time, 40+ hours per week
•    Off-Season: Reduced schedule, approximately 20–30 hours per week

This role offers long-term potential with a growing professional services firm for the right candidate.
Why This Opportunity?
•    Join a supportive, professional, and growth-oriented team
•    Gain valuable experience in a tax and accounting environment
•    Work in a highly visible role where professionalism, organization, and people skills are essential

About You:

You are attentive, responsive, and can take control of situations. 
You are personable, determined, and driven to make a difference. You can see beyond a problem, respond to situations in crafty ways, and put a positive and professional spin on any situation.
Multitasking and professionalism are natural habits. 
You thrive on succeeding, overcoming challenges, and have an exceptional work ethic.
Friends and co-workers describe you as a highly organized and productive person.
You are a team player and an individual performer who can quickly connect with others inside and outside of the company.
You naturally possess a “can get it done attitude” even when the odds are not in your favor.
You are very organized and disciplined and can effectively manage multiple conflicting priorities and deadlines in a rapidly changing environment.
You are reliable and are always looking for what to do next.
You are at least 18 years of age.

Pre-employment screenings if required by the client

Express Employment Professionals – Redding
2697 Victor Avenue
Redding, CA  96002
530-221-7044 call or text
Jobs.ReddingCA@ExpressPros.com

#Redding2340
Express Employment Professionals is an equal opportunity Employer.  

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