Job Summary
Express Employment Professionals is hiring on behalf of a confidential client for a Customer Service & Parts Sales Coordinator. This full-time position supports parts sales operations and customer coordination within a fast-paced manufacturing environment. The successful candidate will play a key role in ensuring accurate order processing, timely communication, and strong customer support across internal teams.
Key Responsibilities
- Coordinate parts sales orders from initial entry through final shipment
- Act as a primary point of contact for customer inquiries related to orders, pricing, and delivery status
- Enter and maintain order information within an ERP system with a strong focus on accuracy
- Communicate effectively with internal teams to support order fulfillment and resolve issues
- Process and track warranty-related requests and documentation
- Monitor sales activity and assist with internal reporting as needed
- Maintain clear, professional communication with both customers and internal stakeholders
Qualifications & Experience
- High school diploma or equivalent
- Minimum of two years’ experience in customer service, order processing, or an administrative support role
- Previous experience working with ERP systems, CRM, or order management software is considered an asset
- Strong organizational skills with close attention to detail
- Excellent written and verbal communication abilities
What’s Offered
- Full-time, permanent opportunity
- Consistent daytime schedule
- Supportive and team-oriented work environment
- Competitive compensation based on experience
- Opportunity for long-term growth
About Us:
Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As one of the leading staffing companies in Canada, British Columbia, Abbotsford, we’re ready to help you take the next step in your career. Globally, Express employs more than 566,000 people across more than 800 franchise locations worldwide.