Quality Assurance Associate/QC (I / II)

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Located in Hawthorne , NJ

Salary: $23- $25

Location: Paterson NJ
Department: Quality Assurance / Quality Control
Reports To: Manager / Director – QA/QC
Employment Type: Full time

Pay rate: $23- $25 per hour 

Job Summary

The Quality Assurance Associate (I / II) is responsible for supporting and maintaining the Quality Management System (QMS) to ensure compliance with current Good Manufacturing Practices (cGMP) and applicable international standards, including ISO 9001. This role takes a proactive approach to preventing nonconformances and supports continuous improvement initiatives across the organization.

As responsibilities and competencies expand, a Quality Assurance Associate II may progress to a Quality Assurance Associate I.

Key Responsibilities

Under the direction of the Manager / Director of QA/QC, the Quality Assurance Associate performs or assists with the following activities:

• Calibration and equipment monitoring
• Change Control processes
• Corrective and Preventive Actions (CAPA)
• Customer complaint investigations
• Data trending and statistical analysis
• Document and quality records control
• Final and finished product release
• Internal quality audits
• Inspection sampling
• ISO / NSF audit and certification support
• Non-conforming material investigation and disposition
• Supplier corrective actions
• Supplier qualification, evaluation, and monitoring
• Technical writing and report preparation
• Training support and coordination

Additionally, the Quality Assurance Associate is responsible for:

• Identifying and reporting actual or potential defects, deviations, and nonconformances
• Providing feedback to support quality actions and continuous improvement
• Promoting a strong quality culture focused on compliance, right-first-time execution, and continuous improvement
• Maintaining transparent and collaborative communication with Production and Quality teams
• Participating as a team member in quality improvement initiatives

Education

• Minimum of a High School Diploma required

Experience

• 1–5 years of experience in a regulated (cGMP) industry required
• 3–5 years of experience in a non-regulated technical role may be considered

Required Skills

Essential:

• Fluent in English (read, write, and speak)
• Strong adherence to Standard Operating Procedures (SOPs)
• Ability to write basic to moderately complex technical documents
• Intermediate math skills (percentages, unit conversions, net weights)
• Ability to remain calm and effective in high-stress situations
• Strong organizational skills with the ability to drive objectives to timely completion
• Effective communication skills across all organizational levels

Preferred:

• Bilingual (English / Spanish)
• Background in the packaging industry
• Experience working in an ISO-certified facility

Physical Requirements

• Ability to lift up to 25 pounds
• Ability to stand for extended periods
• Ability to wear required Personal Protective Equipment (PPE)

Please send resume to sylvia.figueroa@expresspros.com

 

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