Customer Service Coordinator

Top Job

Located in Ansonia, CT

Salary: $25-28/hour BOE

On site Customer Service Coordinator opportunity in Ansonia, CT
Monday - Friday 8am - 4:30pm

Pay Range $25-28/hour based on experience
Ideally looking for someone with 5 years of Customer Service experience in the manufacturing industry

The Customer Service Coordinator or Representative is a crucial link between the manufacturing company and our customers ensuring a high level of service and satisfaction.   The Coordinator will collaborate closely with internal teams including Production, Engineering, Shipping and Quality Control to address customer needs. 

• Handle order processing - data entry, tracking orders and follow up with customers
• Handle customer questions efficiently and coordinate with various departments
• Attend daily production meetings to review customer orders, delays or changes
• Track deliveries and maintain spreadsheet and database 
• Maintain customer price sheets, order reports and customer portals
• Soft marketing -- upsell opportunities, business LinkedIn and facebook accounts
• experience with CRM (Hubspot) 

 

HOW TO APPLY:

Email your current resume to jobs.sheltonct@expresspros.com 

or

Complete your work history with our online application at www.expresspros.com/sheltonct

 

Due to our growth, we are always accepting applications for top talent to join our clients now or in the future.

 

ABOUT US: 

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 427,000 people globally in 2024 and more than 11 million since its inception. For more information, visit ExpressPros.com.

As one of the leading staffing companies in North America, Connecticut, and Shelton, we’re ready to help you take the next step in your career. We are commited to the principle of equal employment for all people and to hire and promote individuals based on their qualifications for each job. 

In compliance with applicable federal, state/province and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

 

Additional info

Sponsorship is not available from Express Employment opportunities. Applicants must be currently authorized to work in the United States on a full-time basis. Express Employment uses E-Verify. 

 

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