Customer Support Associate - Nights & Weekends

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Located in San Antonio, TX

Salary: $17.00/Hour

Our client, a manufacturer and distributor of healthcare equipment in Northeast San Antonio, is looking for a Customer Support Associate for a temp-to-hire opportunity starting at $17/hour. Work hours will include some night and weekend hours, as that is where the immediate need is greatest.  

Duties includes:

• Providing professional and prompt answer of incoming customer inquiries within a call center
• Taking the initiative to serve customers both proactively and re-actively
• Efficiently providing customers with general product information, appropriate lead times, product availability, ship dates, freight rates, tracking shipments and providing proof of deliveries
• Verifying all orders for accuracy before & during order entry
• Sending Customer Order Acknowledgements to customers within one day of order entry

Requirements:

• Associate’s degree preferred. HS diploma required.
• 2 years of inbound customer service experience.
• Proficient in Windows, Microsoft Office, and Database management.
• Excellent communication skills
• Ability to solve problems, and make beneficial decisions quickly.

Benefits of working with Express Employment Professionals Northeast office:

• No fees
• Weekly pay
• Medical and Dental Insurance Options
• Retirement Saving Plan
• Holiday and Vacation – Eligibility at fewer hours than any other staffing agency 

This center operates 24/7 and 365 days a year. Available schedules for the Customer Support Associate position vary. This is a long-term evaluation-hire opportunity. Pay is $17/hr an hour. Apply at Expresspros.com or email your resume to Sid at Isidro.Cantu@ExpressPros.com

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