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Located in Salina, KS
Salary: Base Salary plus Incentives
Location: Salina KS Job Type: Full-Time Compensation: Hourly + Bonus incentives
We are seeking a friendly, detail-oriented Customer Service Representative to join a local growing insurance agency. This role is ideal for someone who enjoys helping people, building relationships, and working in a fast-paced, customer-focused environment. This agency specializes in Auto, Home, and Life insurance, and you will play a key role in supporting our clients and sales team.
Assist customers via phone, email, and in person with policy questions and service needs
Provide support for Auto, Home, and Life insurance policies
Process policy changes, payments, renewals, and basic billing inquiries
Gather and update client information accurately in agency systems
Schedule appointments and follow up with current and prospective clients
Work closely with licensed agents to support sales and retention efforts
Maintain a professional, positive, and customer-focused attitude
High school diploma or equivalent (required)
Previous customer service experience preferred (insurance experience a plus, but not required)
Strong communication and interpersonal skills
Basic computer skills and ability to learn agency software
Organized, dependable, and detail-oriented
Ability to handle multiple tasks while maintaining accuracy
Insurance license preferred but not required (willingness to obtain license may be required; training provided)
Competitive pay with potential bonuses or commissions
Training and ongoing support
Opportunities for growth within the agency
Supportive team environment
Call Express Today! 785-825-4545
Send your resume to Salinaks@expresspros.com- ATTN- Insurance Role
fill out our online profile at Expresspros.com/salinaks
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