Customer Service Representative | $24.00 / hour | Bilingual Perferred

Located in Hillsboro, OR

Salary: $24.00 / hour

Customer Service Representative

Shift: Monday - Friday, Day Shift

Pay: $24.00 / hour

Hillsboro, OR

#hill1940

Job Description: 

The Customer Service Representative is the primary support contact for providing customer service for domestic and international customers in a manufacturing facility. This position is responsible for effective handling of requests and inquiries from customers and sales force pertaining to entering customer orders, answering product questions, providing status of open orders, projecting estimated shipping information, claims, stock availability, and shipping specifications to ensure customer satisfaction.

Job Responsibilities: 

• Provide timely communication and follow up with customers regarding order status, availability, pricing, shipment information, credit issues, returns, and other needs of customers.
• Facilitate the sales process by entering orders from phone or email.
• Responsible for ensuring accurate daily shipment processing, product scheduling, and shipment confirmations.
• Responsible for investigating and responding to customer requests concerning stock availability, order expediting, pricing, special items, special packaging and shipping criteria.
• Ensure purchase order records are maintained for accurate record retention and audits.

Qualifications & Skills: 

• Order entry experience is required
• High school diploma or GED
• Must have excellent verbal and written business communication skills
  • Bilingual preferred
• Key skills must include Accuracy, the ability to multi-task, detail oriented, good organizational skills, computer literate
• Teamwork, flexibility, and a positive “can do” attitude are essential
• Ability to work in a fast-paced environment and think on your feet to provide the best service to our customers

Education & Experience: 

• 6+ months of Customer Service experience required
• High school diploma or GED required

Contact Express Employment Professionals for immediate consideration:

Call today to inquire further: 503-640-3600

Email resume: Jobs.HillsboroOR@ExpressPros.com

Apply online: Https://ExpressPros.com/HillsboroOR

We offer competitive wages, direct deposit, weekly pay, full medical, dental, vision, short and life term insurance options!

Apply Now