Installation Administrative Assistant

Position Summary

The Installation Administrative Assistant provides administrative, scheduling, and coordination support to installation and project management teams. This entry-level administrative role focuses on documentation, data entry, scheduling assistance, and communication to support the successful execution of installation projects.

This position does not require independent estimating or advanced project management experience and is ideal for candidates seeking growth into project coordination, operations support, or installation management roles.

Key Responsibilities & Essential Duties

The essential functions include, but are not limited to:

Assist with installation scheduling by coordinating calendars, confirming project dates, and updating schedules as directed
Provide administrative support to installation teams, project managers, and both in-house and third-party installers
Enter, update, and maintain installation and project data within internal systems, spreadsheets, and project management tools
Prepare and distribute basic installation documentation, including job summaries, work orders, and schedule confirmations
Support the estimating process by compiling labor hours, materials lists, and vendor information (no independent estimating required)
Communicate with installers, vendors, and internal teams via phone, email, and Slack to confirm schedules, requirements, and project updates
Track, document, and report schedule changes, delays, or issues to the Installation Coordinator or Manager
Organize and maintain project files, drawings, installation records, and documentation
Provide general office and administrative support, including filing, data entry, reporting, and document preparation
Perform other related administrative and coordination duties as assigned
Adhere to all company policies, procedures, and codes of conduct

Required Skills & Abilities

Basic written and verbal communication skills
Strong organizational skills with high attention to detail
Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment
Customer-service mindset with a professional, positive attitude
Proficiency with Google Workspace (Docs, Sheets, Calendar, Email)
Willingness to learn installation processes, project coordination, and operations workflows
Ability to work effectively as part of a team with guidance and direction
Dependable, punctual, and adaptable to changing priorities
Ability to work occasional overtime as business needs require

Education & Experience

High School Diploma or GED required
Associate’s Degree in Business, Administration, or a related field preferred but not required
1–2 years of administrative, office support, or coordination experience preferred
Prior experience in construction, installation, manufacturing, or operations support is a plus but not required

Physical Demands & Work Environment

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Prolonged periods of sitting at a desk and working on a computer for scheduling, data entry, and documentation
Frequent communication via phone, video, email, and in-person interactions
Regular use of hands and fingers for typing, handling paperwork, and operating standard office equipment
Occasional standing, walking, reaching, or moving between office areas
Ability to lift or move up to 15 pounds occasionally
Vision abilities required include close vision, distance vision, and focus adjustment for reviewing schedules, documents, and drawings
Noise level is typically low to moderate

#1706-1

Express Office: Lancaster

1380 Harrisburg Pike

Suite A

Lancaster, PA 17601

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