Express Employment Professionals is looking for a reliable, organized Customer Service/Office Assistant to support daily operations of a local company. This role involves customer service, administrative work, and coordination.

Responsibilities

• Open/close the office
• Check, sort, and process mail and drop‑box items
• Answer phones, manage voicemail, schedule calls
• Greet walk‑ins and process payments
• Track and upload insurance documents
• Assist clients with applications & portals
• Manage spreadsheets
• Prepare daily mailings and renewal packets
• Order office supplies and manage shredding
• Send reminders
• Support tracking & vendor scheduling
• Schedule walkthroughs
• Assist office staff and collaborate with inspections and maintenance teams

Qualifications

• Strong customer service and communication skills
• Detail‑oriented, organized, and able to handle interruptions
• Proficient with computers
• Professional, dependable, and self‑motivated
• Able to prioritize and follow through in a fast‑paced environment