Tax Firm Administrative Assistant

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Located in Norwood, MA

Salary: $22 - $25/hr

We are seeking an Experienced Administrative Assistant to join our client's Tax Preparation Firm in Norwood, MA for the tax season.

Schedule: (Mon - Fri) 8:30am - 5pm

Payrate: $22 - $25/hr

Responsibilities and Requirements: 

• Ability to pick up and learn things quickly. Especially using the different software.
• Answer phone and take messages.
• Be able to utilize technology.
• Be able to troubleshoot and help with client questions about using technology.  (Will train, but need the candidate to be able to pick up on it quickly)
• Understand different tax filing forms to be managed in a software that gets documents ready for the tax preparers.  (Keen organization skills)
• Be able to communicate with other staff.
• Be able to move information around in different cloud-based document management systems.  Download from one system and upload to another system.
• Scan documents and maintain accuracy to make sure things are in order and all documents are scanned before placing in a shredding bin.
• Be able to handle work pressures when things get really busy the closer we get to April 15^th.  We try to keep it as stress free as possible.
• Be able to be calm and patient if client is upset about anything such as processing is taking longer than expected, they feel like we ask too many questions, not understanding what forms we need.  Just need to be tactful to deflect and remind them to schedule a time to talk with me.  Just about all my clients are long term clients and are pleasant.  You just get the outlier that had a bad day sort of thing.

The projected start week of the January19^th.  This will be a 40 hour a week through April 15^th and possibly a week or two after. 

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