Inside Sales / Customer Service Associate (Minimal Forklift Experience Required)

Located in Modesto, CA

Salary: $18.00 to $22.00 D.O.E

Inside Sales / Customer Service Associate (Minimal Forklift Experience Required)
Modesto, CA
Urgent Hire | Long-Term Opportunity

We are urgently seeking a customer-focused Inside Sales / Customer Service Associate who is looking for a long-term opportunity. This role is primarily sales and customer service–driven, with occasional forklift use to assist the warehouse team when needed.

Pay: $18.00 – $22.00 per hour
Schedule:
Tuesday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
(Full-time)

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Job Responsibilities

• Assist homeowners and customers in person and over the phone with product inquiries

• Provide excellent customer service and sales support throughout the buying process

• Create and process sales orders and invoices daily

• Enter and maintain accurate customer information in the CRM system

• Manage customer holds and follow up in a timely manner

• Build and maintain relationships with designers, developers, contractors, fabricators, and builders

• Contact current and prospective customers as directed by management

• Develop a strong understanding of surface products and materials

• Attend industry networking events as requested

• Occasionally assist with loading and unloading materials and operate a forklift when needed

• Follow all company safety policies and procedures

• Perform other duties as assigned by management

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Qualifications

• Minimum of 2 years of sales and customer service experience

• Strong data entry, organization, and follow-up skills

• Confident communicator with a customer-first mindset

• Ability to work independently and as part of a team

• Experience in the home improvement or building industry preferred

• Stone or surface material experience a plus

• Minimal forklift experience required

• Bilingual a plus

• Strong work ethic and desire for long-term growth

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