Office Administrator

Located in Pewaukee, WI

Salary: $19/hour

Logistics Office Administrator

Location: Pewaukee, WI

Shift: Full-time | 1st Shift

Rate: $19/hour

 

Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.

 

Key Responsibilities:

· Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.

· Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.

· Communicate proactively with customers regarding delivery status, delays, or special instructions.

· Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.

· Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.

· Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.

· Address and resolve operational issues quickly to minimize disruptions.

· Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.

· Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.

· Prepare and submit operational reports to management as required.

 

Qualifications:

· High school diploma or equivalent

· Previous experience in dispatch, logistics, or transportation administration required.

· Strong organizational and multitasking skills with attention to detail.

· Excellent communication and problem-solving abilities.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.

· Ability to work effectively in a fast-paced, high-pressure environment.

· Knowledge of DOT regulations and transportation compliance is a plus.

 

Work Environment:

· Office-based role with frequent communication with drivers, customers, and warehouse staff.

· May require occasional overtime or weekend work to meet operational needs.

 

Physical Requirements:

· Ability to sit and work at a computer for extended periods.

· Light lifting of office materials and supplies may be required.

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