Customer Service Representative

Located in Elizabeth, NJ

 

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Customer Service Representative

Location: Elizabeth, NJ
Pay Rate: Competitive (based on experience)
Schedule: Full-Time | Day Shift

Job Summary

Our client in Elizabeth, NJ is seeking a reliable and customer-focused Customer Service Representative to support daily operations in a fast-paced service environment. This role is ideal for someone who enjoys working with customers, managing multiple priorities, and being a key point of contact for clients and internal teams.

Key Responsibilities

• Answer inbound customer calls and emails in a professional and timely manner

• Enter and update orders accurately in internal systems

• Resolve customer inquiries, concerns, and service issues

• Coordinate with dispatch, drivers, and internal departments to ensure timely service

• Maintain accurate customer records and documentation

• Provide product and service information to customers

• Assist with billing inquiries, order status updates, and scheduling requests

• Support office operations as needed

Qualifications

• Prior customer service or call-center experience preferred

• Strong communication and interpersonal skills

• Ability to multitask in a high-volume environment

• Proficiency with computers, data entry, and basic office software

• Strong attention to detail and organizational skills

• Professional demeanor and problem-solving mindset

• Experience in logistics, distribution, or service-based industries is a plus

Why This Role?

• Stable, full-time opportunity

• Work with an established operation serving customers throughout the region

• Hands-on role with growth potential

• Supportive team environment

How to Apply

Qualified candidates are encouraged to apply today. Interviews are being scheduled immediately.

 

Apply Now