Customer Service Administrator

Located in Carlstadt, NJ

Salary: $22.00-$25.00 per hour

Local manufacturing company is looking for a Customer Service Administrator who can manage customer accounts, generating quotes, and providing product knowledge and support.

Job Duties:

• Respond to customer inquiries via phone or email regarding products, pricing, availability, and specifications.
• Prepare and process sales quotes accurately and efficiently.
• Provide knowledge and guidance on product options
• Assist customers with billing and invoice discrepancies
• Track orders and communicate lead times, delivery status, or any delays to customers.
• Resolve customer concerns and complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions, transactions and quotations

Ideal Candidate will have:

• 4+ years of Customer Service experience, preferably for a manufacturing company
• Excellent computer skills; ability to learn company's proprietary system
• Strong customer service and communication skills

Hours: Monday-Friday from 8:00am-5:00pm

Benefits: This is an Evaluation Hire position. While on the Express  payroll you'll have options for Medical, Dental, Vision, Life and more. Holiday and Vacation pay for those who qualify; ask a Staffing Consultant for more information!

#1738OS

 

Apply Now