Service Technician I

Located in White City, OR

Salary: $20-22

Job Summary: This position is responsible for providing factory and onsite field service to customers, tracking and correcting customer related issues, and communicating all service issues to management in a timely and effective manner. Essential duties and responsibilities:

• Follow all safety rules and regulations, all work must be done thinking “Safety First.”
• Learn how to calibrate, troubleshoot, and perform minor repairs on instruments based on date received and expedite status as determined by management direction.
• Communicates instrument service issues to management in a timely and effective manner.
• Completes, maintains, and processes pertinent paperwork and records.
• Recommends or performs minor remedial actions to correct problems. ? Gathers and analyzes information skillfully.
• Completes projects correctly, on time and within budget.
• Supports organization’s goals and values.
• For all on -site positions, must show up to work to perform job duties.
• Good communication skills.
• Ability to work with and as a Team.
• Able to lift up to 40 pounds and 41+ pounds as a two-person lift.
• The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.

Travel:

• 20%-25% to other offices and customer sites.

Education and Experience:

• One to two years related experience and/or training; or equivalent combination of education and experience.

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