Position: Office Assistant

Position: Office Assistant
Schedule: Monday - Friday | 7:00 AM - 5:00 PM
Starting Pay: $20/hour (higher based on experience)

Position Overview:
We are seeking a highly organized and detail-oriented Office Assistant to support daily operations and serve as the right hand to management. This role requires excellent communication skills, the ability to multitask, and comfort working across multiple computer platforms. The ideal candidate will help maintain smooth workflow, support field crews, and ensure all administrative tasks are completed accurately and on time.

Key Responsibilities:
Customer & Crew Communication:
- Answer incoming calls from customers and respond to their requests promptly and professionally.
- Take calls from field crews, assisting with updates, scheduling needs, and job-related questions.
- Provide general support and clear communication between the office and field teams throughout the day.

ServiceTitan Workflow Management:
- Maintain the daily flow of ServiceTitan by adjusting schedules, shuffling jobs, and documenting all activities accurately.
- Add new jobs, take payments, and close out tickets at the end of each day.
- Ensure all schedules, tickets, and job details are properly prepared for the following day.

Administrative & Portal Management:
- Enter utility locate tickets through the 811 Portal.
- Enter inspections through the SC DHEC / DES website.
- Apply for well permits using the SC DES ePermitting system.
- Retrieve water test reports from the designated lab portal.
- Assist with monitoring and responding to emails through Microsoft Outlook.

Qualifications & Skills:
- Experience in general operations management is a strong plus.
- Ability to multitask and prioritize in a fast-paced environment.
- Comfortable using multiple platforms and software systems throughout the day.
- Strong attention to detail, especially regarding job flow, scheduling, and documentation.
- Excellent communication, organizational, and problem-solving skills.
- Reliable, dependable, and eager to support the team as a key administrative partner.

Why This Role Matters:
- This position is essential to keeping daily operations running smoothly. The Office Assistant will function as the managers right hand, ensuring that both office and field operations stay organized, efficient, and aligned.

 

APPLY TODAY!!!