Front Desk Receptionist

Located in Miami, FL

Salary: 18/hr

Front Desk Receptionist

 

Position Summary

We are seeking a friendly, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients and families. This role is essential to creating a welcoming environment while ensuring efficient front office operations in a pediatric healthcare setting.

 

 

Key Responsibilities

• Greet patients and families warmly upon arrival and check them in for appointments

• Answer incoming phone calls promptly, schedule appointments, and route calls appropriately

• Provide accurate information regarding office policies, appointment times, and basic services

• Verify patient demographics, insurance information, and required forms

• Collect co-pays and outstanding balances and provide receipts

• Coordinate patient flow by communicating with medical assistants and providers
• Manage incoming and outgoing correspondence (calls, faxes, emails)
• Maintain and update patient records in the electronic medical record (EMR) system

 

Qualifications: 

• Fully Bilingual (English and Spanish required)
• Previous experience in a medical or pediatric office required
• Ability to multi task and computer proficiency is required 

 

Monday through Friday, 8a.m. - 5p.m. Every other Saturday from 8a.m. - 11a.m. 

 

If you are interested in the position, please send your resume to Jobs.SouthMiamiDadeFl@Expresspros.com or give our office a call at (786) 323-6813. 

 

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