Service Coordinator Warranty Customer Service

Top Job

Located in Caldwell, ID

Salary: $25-$30

Open Position!

 

Express Employment Professionals is a professional staffing firm dedicated to helping local businesses find local people. One of our outstanding clients in Caldwell is looking for a Service Coordinator to join their team.

 

Schedule: Full Time – Day Shift

 

Pay: $25-$30 DOE

 

The Service Coordinator serves as the main communication link between dealers, contractors, and homeowners. This position manages service and warranty requests, coordinates parts orders, and ensures timely completion and documentation of all service work. The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes pride in providing exceptional service and accuracy.

 

Responsibilities:

•                     Serve as the main point of contact for assigned dealers and customers

•                     Create, track, and manage service orders through completion

•                     Process and verify parts and warranty orders; ensure accurate and timely shipments

•                     Coordinate with contractors to schedule and track service work

•                     Prepare and maintain records for warranty claims, SAA/HUD audits, and invoicing

•                     Generate weekly reports tracking open-service orders and departmental progress

•                     Collaborate with production, purchasing, and quality teams to resolve service issues

•                     Maintain organized electronic and paper records for warranty, service, and audits

 

Qualifications

Required:

•                     2–3 years of experience in service coordination, warranty processing, or customer support

•                     Strong communication and customer service skills

•                     Excellent attention to detail and follow-through

•                     Proficiency with Microsoft Word, Excel, Outlook, and data systems

•                     Ability to manage multiple priorities in a fast-paced environment

 

Preferred:

•                     Experience working with dealers, contractors, or warranty administration

•                     Familiarity with manufactured housing or construction service operations

•                     High school diploma or GED required

•                     Additional technical or administrative coursework

 

Please apply online at www.expresspros.com/caldwellid or call our office at 208.454.1076.

Express Employment is an Equal Opportunity Employer offering benefits such as:

Medical/ Vision/ Dental/ Life Insurance, 401k, Direct Deposit & Referral Bonuses.

Please like us on Facebook: Express Employment Professionals of Canyon County

About Express Employment Professionals:
Express Employment Professionals of Caldwell, ID is a leading staffing provider helping job seekers find work with a wide variety of local business.

Because we are locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.

Our Vision:
To help as many people as possible find good jobs, by helping as many clients as possible find good people.

 

#2322Bethany

 

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