Maintenance Dispatcher / Billing Clerk

Located in Salem, OR

Maintenance Dispatcher / Billing Clerk

Job Type: Full Time
Location: Salem, OR

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Job Summary:
Express Employment Professionals is recruiting for a Maintenance Dispatcher / Billing Clerk to manage the full lifecycle of maintenance requests across multiple properties. This role serves as the central point of contact for all inbound maintenance calls, tenant communication, vendor coordination, work order tracking, and billing. Some days are high volume and fast-paced, while others are quieter—strong organization and follow-through are critical.

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Key Responsibilities:

• Manage all inbound maintenance requests and tenant complaints

• Communicate with tenants to gather details, provide updates, and ensure resolution

• Create, track, and close work orders with strong attention to detail

• Contact vendors, schedule maintenance services, and coordinate access

• Track maintenance requests across multiple properties and ensure nothing falls through the cracks

• Bill out completed work orders accurately and timely

• Serve as the primary maintenance point of contact, relieving portfolio managers of repetitive calls

• Maintain organized records and documentation for all maintenance activity

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Qualifications:

• Previous experience in maintenance dispatching, property management, scheduling, or administrative support preferred

• Strong ability to manage high call volume and shifting priorities

• Excellent organizational and tracking skills

• Comfortable communicating with tenants, vendors, and internal teams

• Ability to work independently and take ownership of the full process

• Strong computer skills and experience working with work order or billing systems preferred

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Work Environment:

• Office-based position

• Call volume varies by day (busy and slow periods)

• Fast-paced when maintenance demand is high

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How to Apply:
Email your resume to jobs.salemor@expresspros.com with the job title in the subject line
or apply in person at 454 Church St NE, Suite 120, Salem, OR 97301

Apply Now