Front Office Receptionist

Top Job

Located in Wichita Falls, TX

Salary: 14.00

Local medical office is looking for a Front Office Coordinator to join their team. This position plays a critical role in the daily operations of our office, serving as the first point of contact for patients whether they arrive in person or call on the phone. As the “first touch,” you set the tone for the patient’s experience, ensuring each individual feels valued and prioritized.

Key Responsibilities

• Greet patients warmly and professionally, creating a welcoming environment.

• Answer and direct phone calls with a high level of customer service.

• Obtain and accurately document patient insurance and demographic information essential for billing.

• Manage scheduling to keep patients and doctors on track throughout the day.

• Maintain precise records in electronic medical systems.

• Balance multiple tasks efficiently while upholding a positive and professional demeanor.

• Support the office team with administrative duties as needed.

Qualifications

• Strong customer service skills with a patient-first mindset.

• Exceptional attention to detail and accuracy in documentation.

• Effective time management and multi-tasking abilities.

• Familiarity with computers and electronic medical records; proficient typing skills preferred.

• Professional appearance and conduct appropriate for a medical environment.

• Ability to pass a background check and drug screening.

Schedule

• Office Hours: Monday – Friday, 8:00 AM to 5:30 PM

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