Temporary Executive /Administrative Assistant (12 Weeks)

Located in Austin, TX

Salary: $20.00 - $30.00/HR

Position Title: Temporary Administrative Assistant. (12 - weeks)
Location: Austin, TX - 78701 (In-Office/ NOT REMOTE OR HYBRID*)

Pay Rate: $20.00 - $30.00/HR based on experience 
Hours: Monday – Friday | 8:00 am - 5:00 pm (w/1 Hour Lunch)

One of our clients is seeking an “Experienced Executive Assistant or Administrative Assistant” with excellent communication skills who can juggle many simultaneous tasks while exuding patience and maintaining a calm and professional demeanor. 

The Administrative Assistant is responsible for the data entry of work orders related to the maintenance needs of a variety of client facilities that they manage. This position will require the independent judgement to plan, prioritize, and organize a diverse workload.

Duties and Responsibilities:
•    Fielding of incoming calls and managing outgoing calls, as needed, on multiple phone lines.
•    Respond to queries, amend data, and reissue tasks as needed.
•    Assist team in achieving required service standards
•    Enter maintenance slip data into a CMMS system.
•    Complete administrative tasks as related to the contract to include assisting the Project Manager in creating and submitting reports to the customer, creating and submitting quotes for services, and other general office duties as assigned.
•    Answer emails and work order requests.
•    Support batching and dispatching of work orders to facility personnel.
•    Review and audit work orders for completion and quality prior to entering the system.
•    Provide customer support to clarify and schedule requested maintenance work
•    Work with facility personnel to draft and review job plans for preventative maintenance.
•    Print and issue work orders
•    Close work orders 
•    Accept and input service calls and work orders from other service contractors
•    Receive and process tenant service requests
•    Update and maintain inventories. Reorder supplies as necessary
•    Create reports as requested and run system reports on open work orders, completed work orders, and other reporting functions
•    Attend training as needed
•    Other administrative and office management duties as assigned
 
Knowledge, Skills, and Abilities:
•    3 - years of solid administrative experience as an executive assistant, administrative assistant, office manager, data entry specialist or service dispatcher/ admin 
•    Experience with CMMS (Computerized Maintenance Management Software) would be a plus
•    High School Diploma or Equivalent
•    Associates degree, or higher, in business administration or office management, preferred
•    Proficient in MS Office tools and Google Suite
•    Experience in data entry / 10-key
•    Experience in providing customer service to a wide range of individuals and stakeholders
•    Excellent communication skills, both written and verbal
•    High level of attention to detail
•    Proven ability to work under pressure and deal with challenging situations
•    Must be a great team player and able to assist the entire team with administrative duties
•    Ability to make decisions, take ownership, and use own initiative to resolve problems
•    Exceptional customer service and administration skills
•    Proficient typing and software navigation
•    Strong written, verbal, and communication skills 
•    Must understand and speak fluent English clearly. 

*** You will be evaluated for this job based on how well you meet the qualifications above; Should any of these criteria be in question, candidates need not apply. ***

How to Apply: 

If this sounds like a fit for you, we want to hear from you!
Send us your resume to Jobs.AustinTXNorth@ExpressPros.com

 

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