Are you a tech-savvy, organized, and people-focused professional who thrives in a fast-moving environment? This role is the central hub of the team — supporting operations, streamlining processes, and making sure everything behind the scenes runs smoothly.
We’re looking for someone who’s proactive, resourceful, and comfortable taking ownership. If you’re the type who loves improving systems, solving problems, and keeping everyone moving in the right direction, you’ll fit right in.
You’ll be the go-to person for office operations, administration, and technology support. A typical week may include:
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Supporting leadership with day-to-day operations and communication.
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Overseeing client onboarding — sending welcome letters, preparing agreements, and making sure new clients have a smooth start.
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Partnering with HR to help allocate workloads, coordinate assignments, and assist with onboarding new hires.
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Identifying ways to improve workflows, automate administrative processes, and help the team work smarter.
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Managing time and attendance: reviewing time entries, approving timecards, and flagging any issues.
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Coordinating with Accounting on invoices, payroll, and payments.
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Handling vendor relationships, renewals, and invoice processing.
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Managing office facilities, equipment, security, and general workspace needs.
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Serving as the main point of contact for technology — from equipment purchases to working with IT and VOIP providers.
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Taking care of core office tasks like ordering supplies, handling mail, maintaining contact lists, and making deposits.
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Reviewing and approving expense reports.
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Answering and routing calls, greeting visitors, and being a welcoming face for the team.
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Keeping digital and hardcopy files organized and easy to find.
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Attending meetings to take minutes and sending out summaries.
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Assisting with website updates, CRM and Kajabi tasks, and social media content support.
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Coordinating meeting locations, event registrations, and catering when needed.
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Supporting HR with benefits, document management, and celebrating team birthdays and anniversaries.
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Answering employee questions and helping guide them through policies and procedures.
Basic knowledge of payroll and exposure to HR responsibilities is a plus.