Customer Support Associate

Located in Morgantown, WV

Salary: up to $14

A community health organization in Morgantown has an immediate need for multiple Customer Support Associates. This position will provide support as needed and will be cross-trained in multiple divisions of the company including Front Office, Admissions, and Medical Records. This is a great opportunity to gain experience in an entry-level administrative role!

 

This position offers a Monday through Friday day shift schedule of 8am to 5pm, and compensation of $15 hourly.

 

Duties Include, But Not Limited To:

• Greets clients courteously when they arrive and appropriately verifies name, address and payers information at check in.

• Collection of payments at the time of service. Daily recondition of the payments at their location.
• Operates normal office equipment such as computers, fax machines and copies as needed.

• Maintains client financial information.  This is to include the CRU, VACT, ACT and NB.
• Monitor and maintains staff listing in locations for scheduling purpose.
• Makes reminder calls for next day services for each outpatient location.
• Assists with special projects including mass mailings.
• Coordinates activities with other CSA staff to ensure a smooth operation.  This includes coordinating the building’s communications such as the use of the intercom system, phone pages and transfers.
• Other duties as needed.

 

Qualifications Desired:

• High School Diploma or Equivalent.

• Working knowledge of computer applications including Microsoft Outlook and Word.
• General typing experience.
• Ability to communicate effectively both verbally and in writing with clients and  individuals at all levels within the organization.
• Good organizational skills.
• Ability to work with limited direct supervision.

 

Apply Now!!

 

For immediate consideration, please call our office at (304) 381-4466.

 

About Express Employment Professionals

 

Since  2014, Express Employment Professionals of Morgantown has been empowered by our work of connecting people with great jobs and great companies. We are energized by our mission of helping people be successful. We love making a difference in people’s lives and careers. To us, it’s more than a job, it’s an opportunity. It’s belief in your abilities and in your talents and in you. It’s more than a job. It’s your future.

 

Express Employment Professionals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

 

Apply Now