Front Office Coordinator

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Located in Effingham, IL

Salary: $16-$20

 

Front Office Coordinator

 

About the Role:
We are seeking a professional, organized, and customer-focused Front Office Coordinator to join our team. As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional atmosphere in our office. This position requires exceptional communication skills, attention to detail, and the ability to manage confidential information with the utmost discretion.

Responsibilities:

  • Greet and assist clients and visitors with warmth and professionalism
  • Manage incoming calls, emails, and correspondence promptly and courteously
  • Schedule and confirm client appointments and maintain the office calendar
  • Support advisors and team members with administrative tasks and document preparation
  • Maintain client records and sensitive information in a confidential and organized manner
  • Coordinate incoming and outgoing mail and deliveries
  • Ensure the reception area and conference rooms are clean, organized, and well-presented
  • Assist with light office management duties as needed
  • Requires the ability to become licensed in Life/Health Insurance as well as Securities License within 1 year

Qualifications:

  • Associate’s degree or Bachelor’s degree preferred
  • Previous experience in an administrative, receptionist, or customer service role (experience in a financial, legal, or professional services environment preferred)
  • Strong communication and interpersonal skills
  • Exceptional professionalism and polished demeanor
  • High attention to detail and ability to manage multiple priorities
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and general office technology
  • Commitment to always maintaining confidentiality and discretion

Express Employment Professionals offers a full benefits package to all our associates.

OUR MEDICAL PLAN INCLUDES:

  • Doctor, hospital, and prescription benefits
  • Preventative wellness benefits
  • No co-pays or deductibles
  • No pre-existing conditions
  • PPO network discounts

OUR ASSOCIATES HAVE ACCESS TO:

  • Dental, life, and vision insurance
  • 401(k) retirement plan
  • Holiday and vacation pay
  • National retailer discounts

Confidential Interviews/Never a Fee

Express Office: Mattoon
616 Charleston Avenue
Mattoon, IL 61938
Email us
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