Office Assistant

Top Job

Located in Lexington, MA

Salary: $24/hr

We are seeking a friendly and organized Office Assistant to join a medical office in Lexington. This role is key to creating a warm and professional first impression while supporting the front office with administrative and patient service tasks.

Responsibilities:

• Greet and check in patients for appointments

• Schedule follow-up and future appointments

• Answer and return patient phone calls and emails

• Process patient payments and prepare forms (insurance, lab, etc.)

• Enter and update patient demographic information

• Relay messages between patients and doctors

• Make reminder calls and send appointment confirmations

• Maintain a clean and welcoming lobby and front desk area

Requirements:

• 2–3 years of experience in a receptionist, front desk, or similar administrative role

• Customer service experience, ideally in a medical, health, or retail setting

• High school diploma or equivalent

• Proficient in English (reading, writing, and typing)

• Comfortable with multi-line phones and basic computer systems (e.g., Word, database systems)

The hours are Monday, Tuesday, Thursday and Friday from 8:30AM-5:30PM (closed Wednesdays). The pay is $24/hr.

Benefits:

• Competitive pay

• Health insurance

• Paid time off, sick time, and paid holidays

• Employee discounts

• Retirement plan with company match

If interested, please send resume to jobs.actonma@expresspros.com.

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