Customer Service Clerk (Warehouse Experience)

Located in Elizabeth, NJ

About the Role:

We are currently seeking a Customer Service Clerk with warehouse experience to join a dynamic and fast-paced team. The ideal candidate will provide exceptional customer support, assist with order processing, and ensure smooth coordination between front-office and warehouse operations.

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, or in person

• Process orders, returns, and exchanges accurately

• Coordinate with warehouse staff to track inventory and shipments

• Prepare shipping documents and labels

• Maintain up-to-date records of orders and inventory

• Resolve issues related to orders, deliveries, or product availability

• Ensure a high level of customer satisfaction through timely and professional communication

• Perform general clerical duties, including data entry and filing

• Assist with warehouse tasks as needed (e.g., light packing, order checking)

Qualifications:

• High school diploma or equivalent required

• 1+ years of customer service experience (warehouse/logistics environment preferred)

• Basic knowledge of shipping systems and inventory software

• Strong communication and problem-solving skills

• Ability to multitask and stay organized in a fast-paced setting

• Comfortable working in both office and warehouse environments

• Bilingual (English/Spanish) a plus, but not required

Why Join Us?

• Weekly pay and benefits

• Supportive team culture

• Career advancement opportunities

• Work for a trusted local staffing agency with a 4.7-star reputation!