Administrative & Customer Service Assistant

Located in Hudson, MA

Salary: $22/hr

We are seeking an Administrative & Customer Service Assistant for a manufacturing company in Hudson, MA. This roles provides administrative support and manages order processing, shipping paperwork, and customer communications to ensure smooth operations.

 

Key Responsibilities:

• Prepare and manage shipping paperwork to ensure accurate and timely deliveries
• Maintain organized filing systems for records and documentation
• Answer incoming calls and respond to emails in a professional and timely manner
• Enter orders accurately into the ERP system and process them through to completion
• Provide excellent customer service by answering questions and resolving issues regarding orders
• Track and follow up on orders to ensure on-time delivery and customer satisfaction

 Qualifications:

• Prior experience in administrative support, order processing, or customer service required
• Proficiency with Microsoft Excel and Word required
• Experience using ERP systems a plus
• Strong attention to detail and organizational skills
• Excellent verbal and written communication abilities
• Ability to multitask and manage competing priorities in a fast-paced environment

The hours for this position are Mon-Fri 8AM-4:30PM. The pay range is $22/hr. If interested, please send resume to jobs.actonma@expresspros.com.

 

Benefits

• Competitive compensation
• Health insurance
• Paid time off (PTO)
• Paid holidays
• Life insurance (LI)
• 401(k)
• Profit-sharing

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