Medical Administrative Assistant

Location: Missoula, MT

Pay: $19-$21 /hr

Schedule: M-F 9am-5pm

Job Overview

Express Employment Professionals is currently hiring a Medical Administrative Assistant for a local healthcare company. In this role, you will be responsible for greeting and assisting all patients, updating and verifying patient insurance and demographic information, and ensuring accurate documentation. You will also schedule appointments, manage patient charts, answer incoming phone calls, take messages, and assist with billing and credit card payments. This position requires excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced medical office environment.

#EXP500

Responsibilities

• Answer incoming phone calls and schedule patient appointments
• Coordinate patient charts and information to ensure timely service
• Advise patients of their financial responsibility
• Follow daily cleaning procedures, including sweeping, vacuuming, and disinfecting
• Verify patient insurance coverage
• Work closely with patients, providers, payers, and office staff to resolve issues
• Review documentation to ensure accurate and appropriate billing
• Perform other duties as assigned

Required Skills

• Knowledge of HIPAA regulations and patient confidentiality
• Proficiency with Microsoft Office software
• Experience using medical software for patient scheduling, call logging, new patient setup, invoicing, and payment processing
• Understanding of medical terminology
• Strong customer service and communication skills
• Basic bookkeeping and accounts receivable experience