Customer Service Dispatcher

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Located in Palatine, IL

Salary: $15-$18/hour

Dispatcher/Customer Service Representative
Schedule: Monday–Friday, 6:00 AM–2:30 PM
Type: Temp to Hire
Pay: $15–$18/hr

Are you a fast-paced multitasker who excels on the phone?
A transportation company in Palatine is looking for a reliable and detail-oriented Dispatcher/Customer Service Representative to support their busy morning operations. This is a great opportunity for someone who enjoys helping others, stays calm under pressure, and likes a role with consistent routine.

Responsibilities:

  • Handle 50–60 inbound calls per hour with professionalism and accuracy
  • Dispatch drivers using Google Maps and route details to pick up students and transport them to school
  • Communicate clearly with drivers, parents, and internal staff
  • Respond to emails and complete basic computer tasks
  • Maintain accurate information and documentation throughout the day
  • Work closely with the team to ensure timely and safe transportation services

What We’re Looking For:

  • REQUIRED ability to start promptly at 6:00 AM (or as assigned)
  • Strong and confident phone presence
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills (email, Google Maps, simple data entry)
  • Previous dispatching experience a plus

Apply today!

Express Office: Rolling Meadows
1834 Walden Office Square
Suite 130
Schaumburg, IL 60173
Apply Now