Bilingual Customer Service – Maintenance Division

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Located in Coconut Creek, FL

Salary: $16.00–$18.00 per hour

📍 Location: Coconut Creek, FL
💼 Position: Customer Service – Maintenance Division
🕒 Schedule: Monday–Friday, 7:00 a.m. – 4:00 p.m.
💰 Pay Rate: $16.00–$18.00 per hour
📌 Type: Full-Time | Temporary-to-Permanent

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Job Overview

We are seeking a reliable and customer-focused BILINGUAL Customer Service Representative to join our Maintenance Division. This full-time, temp-to-perm role is ideal for someone who thrives in a fast-paced environment and enjoys supporting both internal teams and residents.

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Primary Responsibilities:

• Answer and manage all incoming calls for the Maintenance Department

• Receive and enter all job requests into the computer system

• Update job records and maintain accurate status information

• Schedule handyman visits and director appointments

• Provide radio dispatch support to maintenance staff

• Assist the Director of Operations, supervisors, and maintenance employees with daily inquiries

• Coordinate with outside vendors as needed

• Maintain strong communication with residents, maintenance staff, and vendors

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Requirements:

• Strong verbal communication skills and professional phone etiquette

• General knowledge of building maintenance work

• Excellent customer service skills with the ability to work with a wide range of personalities

• Proficient computer skills, including data entry, email, and basic office software

• Ability to multitask, prioritize duties, and manage time effectively

• Strong attention to detail and organizational abilities

• High school diploma or equivalent

• Valid Florida Driver License

#3369FL

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