Job Summary
We are seeking a highly organized and detail-oriented bilingual Administrative Assistant to support our office operations. The ideal candidate will possess strong computer skills, hospitality skills, excellent communication abilities, and experience in office management. This role involves handling various clerical and administrative tasks to ensure smooth daily operations, providing exceptional customer service, and maintaining an efficient work environment. Bilingual proficiency is a must, as well as experience with medical or dental reception and revenue reconciliation from travel sites.

Responsibilities

• Must have a minimum of six months of experience with traveling websites, such as expedia, and Hotels.com.
• You are to help assist in contacting vendors
• You must understand the revenue from hotels.
• Manage front desk duties including greeting visitors and answering multi-line phone systems with professionalism and courtesy
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Utilize Microsoft Office Suite and Google Workspace for report creation, correspondence, and scheduling
• You must possess the ability to read, write, and speak Spanish fluently. As most clients are spanish speaking.
• Provide customer support via phone and email, maintaining excellent phone etiquette and customer service standards
• Maintain confidentiality of sensitive information and adhere to office policies
• Support personal assistant duties as needed, including travel arrangements or special project coordination

Requirements

• You must possess the ability to read, write, and speak Spanish fluently. Most clients are Spanish-speaking.
• Must have a minimum of six months of experience with traveling websites, such as expedia, and Hotels.com.
• You must understand the revenue from hotels.
• Proven experience in an office environment with clerical or administrative responsibilities
• Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent written and verbal communication skills; bilingual abilities are a plus
• Experience with multi-line phone systems and front desk operations
• Ability to handle multiple tasks efficiently while maintaining attention to detail
• Strong typing skills and computer literacy essential for daily operations
• Professional phone etiquette and customer service orientation required
• Prior administrative or personal assistant experience is advantageous