Service Dispatcher

Top Job

Located in Washington, PA

Salary: $24-$29/hr

Service Dispatcher – $24–$29/hr | Full-Time | Weekday/Weekend Schedule

Location: Washington, Pa
Schedule: Tuesday–Saturday or Monday–Friday
Hours: 8:00 AM–6:00 PM (Mon–Fri) | 8:00 AM–4:00 PM (Sat)
Pay: $24–$29 per hour (DOE)
Job Type: Customer Service / Dispatch / Office Administration

---

Job Summary

McKean Plumbing & Heating is seeking a skilled and organized Service Dispatcher to join our team! In this role, you’ll be the communication center of daily operations—answering calls, coordinating technicians, and scheduling service appointments. This position is ideal for someone who thrives in a fast-paced setting, communicates with ease, and enjoys problem-solving on the fly.

---

Key Responsibilities

• Answer and route incoming calls while providing clear, professional communication

• Schedule and dispatch service calls efficiently throughout the day

• Track technician locations, job statuses, and resource needs

• Prioritize urgent calls and respond quickly to changing situations

• Support overlapping departmental needs as required

• Maintain accurate service logs, notes, and documentation

---

Skills & Experience Required

• Strong verbal communication and active listening skills

• Ability to multitask and manage multiple service calls and technicians at once

• Quick decision-making and problem-solving abilities

• Comfortable working in a fast-paced environment

• Prior dispatch or customer service experience preferred, but not required

---

Why Join Us?

• Competitive pay: $24–$29/hr based on experience

• Stable full-time schedule in a long-standing local company

• Collaborative, team-oriented work environment

• Opportunity to play a central role in daily operations and customer service

#2790OS

Job ID: A239

 

Apply Now