Warehouse Technician

Located in Louisville, KY

Essential Functions:

Primarily responsible for supporting NSM Service Centers on repairs, maintenance, cleaning and proper storage of durable medical equipment (i.e. bed frames, low air-loss mattresses, trapeze, and lifts).

Key Responsibilities:

• Cleaning and Sanitization:
  • Segregates, handles, and transports soiled equipment in accordance with Company policies and procedures.
    • Perform thorough cleaning, disinfecting, and sanitizing of durable medical equipment in compliance with company policies and health regulations.
    • Use appropriate cleaning agents and techniques to ensure all equipment meets cleanliness standards.
    • Ensures that safe handling procedures and proper use of PPE (Personal Protective Equipment) are used at all times.
  • Inspection and Maintenance:
    • Inspect equipment for signs of wear, damage, or malfunction before and after cleaning.
    • Conduct routine maintenance checks to ensure equipment is in proper working condition.
    • Document and report any equipment issues or concerns to management thoroughly and accurately.
    • Ensures all equipment accessories are accounted for.
  • Repairs and Troubleshooting:
    • Diagnose and repair mechanical or electrical issues in medical equipment.
    • Replace defective parts, adjust settings, and test equipment to verify functionality.
    • Ensure all repairs comply with manufacturer guidelines and industry standards.
  • Documentation:
    • Maintain detailed records of cleaning, maintenance, and repair activities.
    • Track inventory of spare parts, tools, and cleaning supplies.
    • Ensure compliance with all documentation requirements, including regulatory standards.
  • Customer Support:
    • Provide guidance and technical support to customers regarding proper equipment use and care.
    • Instruct/train other staff members on the proper use and safety of the equipment and provides written instructions, if applicable.
    • Assist with equipment loading, unloading, setup and delivery as needed.
  • Responsible for proper use and care of company electronic devices.
  • Completes all required training applicable to assigned position.
  • Maintains high standards regarding health and safety and personal hygiene.

• Deliver high level quality customer service; exhibit professionalism, positive and pleasant demeanor.
• Provides good customer service and maintains a professional manner and appearance to enhance the company’s image.         

• Additional duties as requested or required.