Customer Care Coordinator

Located in Andersonville, TN

Salary: 22.00-23.00

We are currently looking for a Customer Care Coordinator for a locally ran company in Andersonville, TN. 

 

Pay - $20.00-$23.00/hr

 

Duties / Responsibilities:

· Manages large numbers of incoming calls.

· Handles customer complaints, provides appropriate solutions and alternatives within the time limits; and follows up to ensure resolution.

· Keeps records of customer interactions, process customer data, and file documents.

· Coordinates service requirements of customers effectively and timely.

· Takes the extra mile by inquiring about service requests to ensure one-trip service completion.

· Maintain physical and electronic records, effectively.

· Other duties as assigned.

Qualifications:

· High School diploma or equivalent.

· Minimum 2 years of related experience in customer care coordination / administration.

· Proficient in AS-400 and MS Office Products, including Excel.

· Excellent phone etiquette and communication skills.

· Must be well organized and able to effectively manage time.

 

If interested, apply now or give us a call at 865-290-0438 OR 865-293-4764 to get scheduled for an in person interview. 

Apply Now