Office Manager - Bilingual Preferred (Spanish/English)

Located in Tampa, FL

Salary: $18/hour

Office Manager – Dispatch & Operations

Tampa FL 33618

Schedule: Full-Time | Monday–Friday, 7:00 AM–3:30 PM | Rotating after-hours dispatch coverage 

$18/hour

We’re hiring a proactive and organized Office Manager to oversee daily operations, customer communications, and technician dispatch for a busy service company in Tampa. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is ready to grow into a key leadership position. 

 Key Responsibilities

• Manage day-to-day office operations and ensure smooth communication between customers, technicians, and management

• Answer and route calls and emails professionally and promptly

• Schedule and dispatch service calls using Housecall Pro (training provided)

• Maintain accurate job records, estimates, invoices, and payment tracking

• Coordinate job scheduling and status updates with field technicians and customers

• Track parts orders, materials, and job documentation

• Assist with payroll processing, commission tracking, and reporting

• Organize and maintain digital and physical records (permits, receipts, reports)

• Participate in a rotating schedule for after-hours dispatch coverage

• Support ownership with administrative projects and process improvements 

Qualifications

• Experience in office management, dispatch, or customer service (preferred: plumbing, HVAC, or home services)

• Bilingual (Spanish/English) strongly preferred.

• Strong problem-solving and critical thinking skills

• Excellent organization, multitasking, and communication abilities

• Proficient with computers, email, and scheduling software (Housecall Pro experience a plus)

• Dependable, detail-oriented, and customer-focused

• Ability to work independently and lead by example

• High school diploma or equivalent (college or vocational coursework a plus)

• Full-time schedule: Monday–Friday, 7:00 AM–3:30 PM

• Rotating on-call dispatch coverage for after-hours support

• Steady, year-round work with a growing local company

• Modern dispatch and scheduling system (Housecall Pro)

• Professional yet family-oriented culture focused on respect, teamwork, and growth

Apply today to join a team where your leadership, organization, and customer service skills make a real impact. We’re ready to invest in the right candidate and help you grow into a vital part of our management team.

 

#3379NW

Apply Now