Customer Service Advisor, Freight

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Located in Woodbridge, ON

Salary: $22 - $25

Customer Service Advisor, Freight

Express Employment Professionals is currently seeking a Dispatcher with strong experience in the trucking industry to join one of our valued clients. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to grow within the logistics and transportation sector.

Key Responsibilities:

  • Coordinate and dispatch drivers according to schedules and customer requirements
  • Utilize TruckMate software to manage routes, schedules, and loads efficiently
  • Communicate with drivers to ensure timely pickups and deliveries
  • Act as a key point of contact for customer service inquiries and updates
  • Monitor transportation activity and resolve issues as they arise
  • Maintain accurate records and documentation

Requirements:

  • 2–3 years of dispatcher experience in the trucking or transportation industry
  • Proficient with TruckMate (TruckMate by Trimble) – required
  • Excellent communication and problem-solving skills
  • Professional Telephone Manners
  • Ability to multitask and work under pressure in a dynamic environment
  • Strong organizational and time-management skills
  • Customer service experience is a strong asset
  • Day and Afternoon shifts available

Express Office: Woodbridge/Vaughan
3850 Steeles Avenue West
Suite 10
Woodbridge, ON L4L 4Y6
Apply Now