General Manager

Top Job

Located in Toronto, ON

General Manager — Operations (Manufacturing / Small Business)

Location: North York, ON

Type: Full-time, Senior Leadership

 

Why this role matters

You’ll run the show for a respected leather brand that recently joined forces with a well-known global leather supplier — giving you the rare combo of small-business impact plus broader distribution and product depth.

 

About the brand

Client company is a Toronto-based leather specialist with an extensive stocked portfolio and long standing design focus.

 

The role

Lead operations, production and client service for a high-quality leather manufacturer—turning good processes into great ones, and making sure product and people perform every day.

 

What you’ll own

• End-to-end operations: shipping, sampling, receiving, inventory & QA — make it accurate, on time, repeatable.
• Cut & sew production leadership: hit quality targets, reduce rework, improve throughput.
• Client Services: raise the bar on response times and customer satisfaction.
• Purchasing & vendor management: negotiate smarter, manage stock, control costs.
• Continuous improvement: find bottlenecks, implement fixes, measure results.
• People leadership: recruit, coach and develop multi-discipline teams; create a positive shop culture.
• Operational reporting: own KPIs, ERP/inventory data, and action plans.

 

Who will thrive here

• You’re a hands-on operator who’s strategic enough to partner with leadership and granular enough to pick up a tape measure.
• You’ve had 7–10 years running multi-department operations (manufacturing, production or similar). Small business or boutique manufacturing experience is a big plus.
• You know supply chain basics—shipping, receiving, inventory, procurement—and you’ve improved processes with limited resources.
• You’re comfortable with ERP/inventory tools and with making decisions from data.
• Strong communicator and coach: you build teams that get stuff done.

 

Nice to have

• Degree in Business/Operations (or equivalent experience). PMP, Six Sigma, or similar credentials welcome.
• Experience in textiles, upholstery, leather, or related manufacturing.

 

What’s in it for the right leader

• Real operational autonomy and the chance to shape a brand that’s expanding through a larger wholesale/showroom network.
• A role that blends people leadership, process improvement, and direct operational impact — not a desk job masked as “operations”.
• Opportunity to grow beyond the General Manager role.
• Salary of up to $135K / year
• 4 weeks paid vacation
• HSA + Benefits

 

Apply / Next step

If you’re ready to lead a small-but-ambitious manufacturing business and turn operational chaos into a competitive advantage, send a quick note and your top achievements (throughput gains, cost reductions, team builds) with your updated resume to vim.duller@expresspros.com.

 

Accessibility & Applicant Contact Disclaimer
We welcome and encourage applications from all qualified candidates. If you require accommodation during the recruitment or selection process, please contact us at vim.duller@expresspros.com and we will work with you to meet your needs.

 

Only those selected for an interview will be contacted. Candidates must be legally entitled to work in Canada; employment is conditional on the successful completion of reference, background, and licensing checks where applicable. We thank all applicants for their interest.

 

 

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