($20-$24/hr) Phone Sales - Patient Care Coordinator

Top Job

Located in Fruitland Park, FL

Salary: $20.00-$24.00/hr

 Phone Sales - Patient Care Coordinator 

(Weight Loss & Hormone Therapy Clinic)

• Locations: Lady Lake & Ocala, FL
• Pay Rate: $20–$24/hr (based on experience)
• Schedule: Monday–Friday, 9:00 AM–5:00 PM
• Travel Required: Must be willing to travel between Ocala and Lady Lake locations

About the Role:
A respected medical center specializing in weight loss and hormone therapy is seeking a Patient Care Coordinator to join their compassionate and collaborative team. This role is ideal for someone who thrives in a supportive environment, values meaningful patient interactions, and is motivated by helping others feel hopeful and heard.
This is not a cold-calling or commission-based sales role. This position requires you to be on the phone most of the day. All inquiries are warm leads—individuals who have expressed interest by completing a survey on our website. Your role will be to connect with these potential patients, understand their needs, and guide them through our services with empathy and professionalism.

Key Responsibilities:

• Contact warm leads via phone and text to discuss their health goals and explain available services
• Conduct consultative conversations (30–90 minutes) to uncover individual needs, including sensitive topics related to sexual health
• Schedule appointments with the medical team and ensure patients feel supported throughout the process
• Assist at the front counter when patients arrive for scheduled visits
• Enter and manage patient data across four internal systems
• Collaborate with team members to ensure seamless patient care and follow-up

Who We’re Looking For:

• Mature & Compassionate: Calm demeanor, emotionally intelligent, and able to navigate sensitive conversations with grace
• Tech-Savvy: Comfortable using multiple computer programs and learning new systems
• Flexible & Reliable: Must be able to commute between Lady Lake and Ocala clinics as needed
• Team-Oriented: Works well with others and contributes to a supportive office culture
• Patient-Focused: Genuinely wants to help others and provide reassurance to those who may be nervous or uncertain
• Open to Growth: Willing to learn, be coached, and adapt to evolving processes
• Professional & Discreet:Maintains confidentiality and handles personal information with care
• Compliance: Must pass a drug test and background check prior to starting

Benefits & Bonus:
- Competitive hourly compensation
- Supportive and collaborative work environment
- $1,000 quarterly sign-on bonus (up to $4,000 after one year)

Ready to Apply?

• Apply online: www.ExpressPros.com/Ocala
• Walk-ins welcome: 1005 SW 10th Street, Suite 102, Ocala, FL 34471
• Send your resume: Devin.Sias@ExpressPros.com

We’re excited to connect with candidates who are ready to make a meaningful impact in patients’ lives.

Apply Now