Customer Service Representative/ Data Entry Clerk

Located in Richmond, CA

Salary: Starting pay $18.00-23.00

We are seeking a reliable and detail-oriented individual to join our team as a Customer Service Representative / Data Entry Clerk. This position is ideal for someone who enjoys helping others and is comfortable working with data and administrative tasks in a fast-paced environment. 

Key Responsibilities

• Respond to customer inquiries via phone, email, and online platforms
• Provide clear and accurate information regarding services, billing, and account details
• Enter and update customer data in internal systems with a high degree of accuracy
• Organize and maintain digital and physical records
• Assist with preparing reports and tracking service metrics
• Collaborate with team members to resolve customer issues and improve processes 

Skills Required

• Strong verbal and written communication skills
• Excellent attention to detail and accuracy
• Basic computer proficiency, especially with Microsoft Excel and Word
• Ability to multitask and manage time effectively
• Strong organizational skills
• Customer-focused attitude and problem-solving abilities

Apply Now