A local Gurnee Manufacturer is looking to hire customer service advocates.

This role consists of:

• Processing orders
• Providing information regarding price, shipping, and status of orders to customers
• Track/Expedite orders
• Document and resolve customer complaints
• Maintain accurate customer records

Experience Required:

• Working with ERP Systems
• Computer Savvy
• Ability to document accurately
• Working in a manufacturing customer service role or account management role is REQUIRED!

Hours: 8a-5p Monday-Friday

* Possibility to work remote after probationary period*

Qualified Candidates will have a HS diploma or GED, some college and/or at least 3 years of customer service or related experience

Feel free to email me directly: Hilary.Lizama2@expresspros.com