Bilingual Collections Agent

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Located in North York, ON

Salary: $55-$60k

Bilingual Collections Agent – French & English

We are seeking a Bilingual Collections Agent to join our team! In this role, you will be responsible for securing billing payments from customers and maintaining positive client relationships while managing overdue accounts.

Responsibilities:

• Contact customers regarding unpaid accounts (via phone, email, or mail)

• Receive and post payments to customer accounts

• Advise and follow up with customers on outstanding balances

• Initiate repossession proceedings or service disconnections when necessary

• Maintain accurate records and account status updates in the system

Qualifications:

• Bilingual in French and English (verbal & written)

• 2–3 years of collections or call centre experience

• Experience with SAP, accounts receivable, credit collections, and invoicing

• Strong Microsoft Office Suite skills (Word, Excel, Outlook)

• Previous experience in billing, customer service, or a related field

• Strong ability to build rapport with clients

• Excellent communication, prioritization, and multitasking skills

Position Details:

• Full-time position

• Competitive pay based on experience

• Supportive team environment

?? To apply, please call [Phone Number] or email [Email Address] with your resume.

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