About the Company

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and timely manner.
• Assist customers with product selection and recommend solutions based on their needs.
• Prepare and process customer quotes and sales orders using business software.
• Monitor orders from entry through delivery and communicate status updates to customers.
• Work closely with the outside sales team while maintaining accurate customer and sales records in the CRM system.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Ability to learn and effectively utilize CRM and business management software.

Preferred Qualifications

• 3+ years of experience in customer service, inside sales, sales support, or order processing.
• Experience working in a fast-paced office environment.
• Previous experience with CRM systems and order management processes.

Benefits Offered by Express Employment

• Paid Every Friday
• Earned Holiday Pay
• Supplemental Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)

How to Apply