Customer Service Representative

Located in tigard, OR

Job Summary:
Are you someone who enjoys helping others, solving problems, and keeping things organized? We’re hiring a Customer Service Representative to join a positive and fast-paced team. In this role, you’ll be the first point of contact for customers—answering questions, solving issues, processing orders, and helping make sure every customer walks away satisfied.

If you’re upbeat, detail-oriented, and enjoy connecting with people both over the phone and in person, we’d love to hear from you! This is an excellent opportunity to grow in a company that values communication, teamwork, and excellent service.

Customer Service Agent Duties and Responsibilities:

• Stay up to date on company products and services to provide accurate information
• Answer incoming phone calls, respond to voicemails, and handle customer emails
• Provide helpful and friendly support to customers in person and over the phone
• Troubleshoot customer issues and ensure timely, thorough resolutions
• Make product or service recommendations based on customer needs
• Process orders, returns, and exchanges efficiently
• Record and update customer information and service interactions
• Maintain a professional, positive tone with every customer interaction
• Work cross-functionally with other departments to resolve issues
• Share customer feedback with the team to improve service quality
• Help build long-term customer relationships by providing consistent, helpful service
• Attend team meetings and stay engaged in learning opportunities

Benefits:

• 401(k)
• Medical insurance
• Optical coverage
• Dental coverage
• Life insurance
• Short-term disability coverage

Apply online or at our office:
Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities—and you’ll never pay a fee for our services and support.

Take the first step toward your success. Apply online or visit us today!
www.Expresspros.com/TigardOR

We are located at:
10115 SW Nimbus Ave. #500
Tigard, OR 97223

Call us: 503-624-2001
Email: Jobs.TigardOR@expresspros.com