Call Center Agent

Top Job

Located in Myrtle Beach, SC

Salary: 17.00

Inbound/Outbound Call Center Agent

$17/hr

Carolina Forrest, 29579

Mon-Fri 9AM-5PM

 

We are seeking experienced Call Center Representatives for a brand-new call center. This position will accept incoming and make outgoing calls to prequalify clients to purchase a medical device. The ideal candidate will have previous customer service/sales experience in a call center setting.

 

Requirements:

• Excellent communication skills: Both verbal and written, including active listening and clear articulation. 
• Problem-solving skills: Ability to identify and resolve customer issues efficiently. 
• Customer service orientation: A focus on providing exceptional customer experiences and building positive relationships. 
• Product and service knowledge: Familiarity with company offerings and policies. 
• Technical proficiency: Comfort with using computer systems, CRM software, and other relevant tools. 
• Adaptability and flexibility: Ability to handle a high volume of calls and adapt to changing situations. 
• Sales skills: For roles involving outbound

 

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