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Located in Mesa, AZ
Here's a refined Warehouse/Inside Sales job description that combines real-world duties from various companies:
A hybrid role combining sales/customer service with light warehouse responsibilities. You’ll serve as a key interface between customers, inside sales, and warehouse operations.
Greet walk-in customers and take orders via phone, email, or in person.
Prepare and provide quotes, answer product questions, and upsell/add-on related items.
Input orders into ERP/CRM, confirm pricing, delivery, and payment terms.
Maintain customer relationships, track market info, and address service issues.
Interface closely with warehouse staff: schedule pickups and deliveries, coordinate order fulfillment.
Assist with picking, packing, order staging, shipping paperwork, and occasional forklift/cherry-picking.
Monitor and perform inventory tasks like cycle counts, replenishment, returns, and stock organization.
Update CRM/ERP with orders, customer data, pricing, and inventory status.
Generate reports on sales trends, order backlog, delivery schedules, pricing competitiveness .
Support marketing or merchandising by stocking displays and samples.
HS diploma/GED (sometimes some college), 1–2 years in sales, customer service, distribution preferred.
Strong communication, customer-focus, problem-solving, and computer skills (MS Office, ERP/CRM systems).
Ability to multitask in a fast-paced environment and maintain attention to detail.
Physical ability to lift 25–50?lb, stand, walk, stoop; forklift or cherry picker certification may be required.
Generally full-time, Monday–Friday, day shifts (~5:30?am–4?pm). Occasional evenings or weekends possible.
Work takes place in a shared office-counter area adjoining a warehouse—exposure to noise, moderate physical conditions, occasional dust/fumes; PPE may be required.
Entry-level: ~$17–19/hour for warehouse/sales associate.
Mid-level: Inside Sales Reps earn ~$45–60?K base, plus commission/bonus potential (total comp $60–90?K+)
Advancement: Move into Senior Inside Sales, Outside Sales, Branch Operations, or Sales Management roles.
“Serve as the primary point-of-contact for customers—processing quotes and orders, upselling, and resolving service issues—while coordinating closely with warehouse operations on picking, packing, shipping, and inventory tasks. Use ERP/CRM tools to manage data, monitor stock levels, and support sales/logistics reporting.”
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