Asset Recovery Specialist

Top Job

Located in Yuba City, CA

Salary: 19

Qualifications

1. Minimum 1-year collection or comparable work experience.
2. Prefer experience in servicing all type of defaulted consumer loans.
3. Must have a working knowledge of basic collection related functions with the ability to learn and
develop skills as required in different areas of the Asset Recovery Department.
4. Must be familiar with “Fair Debt Collections Practices Act” and all applicable state and federal laws that
pertain to collections.
5. Must be self-motivated, self-driven, attentive to detail, collaborative and focused.
6. Must have basic mathematical skills, able to compile information, and make sound, common sense
decisions.
7. Willing to work a flexible schedule.
8. PC skills in Word and Excel are desirable.

Essential Functions

1. Ability to speak and present in an effective manner.
2. Ability to communicate on the telephone as well as in person and in correspondence.
3. Overview of Role functions:
• 95% of total working time is spent on the telephone.
• 5% of total working time is spent on clerical duties.
4. Must be able to perform the following functions:
• Continuous sitting or standing for 7 hours per day
• Intermittent bending and walking for 1 hour per day
• Must be able to perform light work lifting, carrying and/or pushing objects up to 25 pounds.
5. Must work well under pressure, meeting multiple and sometimes conflicting deadlines.
6. Must at all times demonstrate cooperative behavior with colleagues and leadership Team.

Duties and Responsibilities

1. Manage a portfolio of delinquent loans that range from 10-150 days past due.
2. Monitor and maintain accurate information on all loans through delinquency process.
3. Resolve delinquency effectively and according to department, credit union and FDCPA guidelines.
4. Process necessary paperwork for loan extensions, modifications and CPI related matters.
5. Effectively navigate through collections software, host system and a multitude of internet-based
software.
6. Skip trace as needed.
7. Additional duties as assigned.
8. Meet daily goals / expectations. 

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