Customer Experience Creator

Located in Phoenix, AZ

Salary: $20.00/hour

 

Location: Southwest Phoenix, AZ
Schedule: Monday - Friday, 7am-4pm (8 hours)
Job Type: Temporary

 

A leading rail transload company is seeking a Customer Service Representative to join our team in Phoenix, AZ. In this role, you will be the key point of contact for customers, managing their inventory and ensuring a seamless experience through truck, rail, or container shipping.

Key Responsibilities:

• Enter and maintain accurate inventory data in our supply chain system
• Coordinate customer pick-ups, deliveries, and shipment updates
• Provide excellent customer service via phone, email, and in-person interactions
• Monitor and resolve inventory discrepancies
• Schedule and lead monthly customer status meetings
• Ensure timely responses and issue resolution within company guidelines

What We’re Looking For:

• Required: High school diploma or equivalent
• Preferred: Experience in inventory management, customer service, or logistics
• Strong communication, problem-solving, and time management skills
• Proficiency in Microsoft Excel (sorting, filtering, pivot tables, etc.)

Our core values—Well-being of People, Integrity, Accuracy, Customer Focus, and Constant Improvement—guide everything we do. If you thrive in a fast-paced environment and enjoy delivering exceptional customer experiences, we’d love to hear from you.

 

Apply Today! Email your resume to jobs.swphoenixaz@expresspros.com 

Apply Now